Ubisoft Is Investigating the Issue with Free 9th-gen Upgrade on PS5

December 2, 2020 5:00 AM EST

Ubisoft confirms that a large amount of avid gamers can not get their loose virtual reproduction of Watch Canine Legion/Murderer’s Creed Valhalla on PS5.

With the brand new era of consoles arriving, some publishers began providing a loose improve to Ninth-gen consoles for his or her cross-gen titles. Now, it kind of feels individuals who have purchased the bodily model of cross-gen video games from Ubisoft on PS4 can’t get their loose reproduction on PS5 because of some unknown problems.

As we prior to now reported, probably the most PS4 avid gamers who sought after to get their loose virtual reproduction of Watch Canine Legion or Murderer’s Creed Valhalla on PS5 in the course of the sport’s disc had been going through unknown problems that wouldn’t let them redeem the sport. Now, it kind of feels with the release of Immortals: Fenyx Emerging and Rainbow Six Siege on new consoles, extra persons are going through the similar drawback, particularly in the United Kingdom.

We’re mindful avid gamers in the United Kingdom are experiencing problems upgrading bodily variations of a few Ubisoft video games from PS4 to PS5. We are running to unravel this, and will ascertain any individual experiencing this factor will nonetheless be eligible for his or her loose improve. Keep tuned for more info.

— Ubisoft Improve (@UbisoftSupport) November 30, 2020

In a contemporary tweet from Ubisoft Improve, the French writer confident enthusiasts that their loose PS5 reproduction of the video games they’ve already purchased on PS4 might be secured they usually all will be capable of redeem their video games as soon as the issue is resolved. Even supposing it’s already overdue sufficient to handle those issues over 3 weeks after PS5’s release, a minimum of it might stay you hopeful that the problem goes to be long gone quicker somewhat than later.

It’s but to be recognized whether or not the issue is on Sony’s finish or there’s one thing mistaken with Ubisoft’s instrument. So far as we all know, other folks haven’t reported an identical problems on Xbox Sequence X|S but.

Murderer’s Creed Valhalla, Watch Canine Legion, Immortals Fenyx Emerging, Rainbow Six Siege, and Ghost Recon Breakpoint are probably the most giant video games that PS5 avid gamers can get get entry to to them loose in the event that they already had them on a PS4 console. Later subsequent yr, A long way Cry 6 can even sign up for the checklist above as one of the expected titles of 2021.

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